Terms & Conditions

Home / Terms & Conditions

Terms & Conditions


General Terms and Conditions of Senect GmbH & Co. KG

1. Quotation, conclusion of contract and content

The following terms and conditions apply to all our delivered goods and services if no other contract with the customer, client or partner is signed as well as to all our future relationships.

All quotations are suspect to alterations and have a limited validity as noted on every offer. A contract is valid, if the customer receives an order confirmation, which shall be sent within two weeks. All oral communications and orders require our written order confirmation to be valid. If a customer places an order, this order is binding.

Any placed order will be checked immedately for validity and availablity of supply. We inform the customer if there is any delay of more than two weeks and if products or parts of products are not available.

2. Prices and terms of payment

All prices are ex works (Landau, Germany) and in Euro. Possible additional costs for example for shipping, installation or accessoires are not included unless explicitly noted. The german tax / VAT is noted in all order confirmations.

Senect GmbH & Co. KG is authorized to adapt prices if the prices for material or salaries increase in the period between contract conclusion and delivery.

The period of payment is noted in the order confirmation and shall not be exceeded.

3. Delivery

Information about delivery times is not binding. Delivery times start at the time, when the contract is concluded and all necessary information is transferred to Senect GmbH & Co. KG. Customer-specific modifications after contract conclusion can extend the delivery period and can change the pricing. If the shipment is delayed due to reasons for which the customer is responsible, the delivery time cannot be hold.

4. Transfer of risk and acceptance

If the items or products are sent to the customer, the risk is transferred to the purchaser unless there is a specific contract concluded, e.g. in case of shipment insurance. Partial shipments may in some cases occure and are valid. In case of cancellation of the order

5. Notification of defects

If the purchaser recognizes an defect in the purchased item, the purchaser must inform Senect GmbH & Co. KG immediately about the defect including a detailled description of the defect. If the defect is caused by the shipping, then we shall be authorized to repair the damge or send spare parts or replacement products at the cost of the customer or if possible at the cost of the shipment insurance. If there is any defect in the delivered items caused by us, we replace the defect item on our costs. The customer accepts that Senect GmbH & Co. KG will need enough time to repair the damage or to sent replacement products.

6. Place of fulfilment, applicable laws and legal venue

The place of fulfilment is Landau / Pfalz in Germany and hence, German law shall apply exclusively. The law (CISG) is not applied. Legal venues shall be district court Landau / Pfalz.

7. Severability clause

If any point of these terms and conditions is not in agreement with valid laws, then it shall be excluded while the remaining terms and conditions shall be applied.